Portacool Portable Evaporative Coolers | Jetstream, Hurricane, Cyclone,  Hazardous Location
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We don’t stop caring about our products once they’re yours. Activating your products warranty allows us to give you a tailored, complementary, direct service for your product. Even after your warranty has ended, we’ll still be on hand to help.

1 Year Warranty

covers our Cyclone portable evaporative coolers


3 year warranty

covers our jetstream portable evaporative coolers


5 year warranty

covers our Hurricane portable evaporative coolers


90 Day Warranty

Covers all reconditioned portable evaporative coolers



Notwithstanding anything herein to the contrary, Portacool warrants its Cyclone 110, 120, 130 and 160; Jetstream 220, 230, 240, 250, 260 and 270; Hurricane 370 and 360; and Hazardous Location 260 and 270 housings for the full lifetime of the product to the extent they are found, upon examination by factory-authorized personnel, to be defective in material or workmanship. The Lifetime Warranty on product housings is void if the housing is found upon examination by Portacool to have been misused, abused or otherwise tampered with by unqualified personnel. The Lifetime Warranty on product housings does not cover ordinary wear and tear and is non-transferrable.

Portacool limitation of liability in the case of a breach of any implied or written warranty relating to the equipment and/or its component parts, Portacool shall not be liable for any incidental or consequential damages, and the limits of liability against Portacool for any such breach shall not exceed the cost of replacement or repair of the equipment.

Warranty Return Policy

For warranty replacement of defective parts, please refer to our Warranty Return Policy first and then visit our Warranty Return Policy form for return details.


Technical support and service is available directly from your distributor or call Portacool, LLC Technical Support Hot Line at 888-266-5243 for the distributor nearest you. You may also contact the Support Hot Line for consultation on troubleshooting and parts replacement. Please have serial number and model number of cooler available.